Student-linked behavior notes, attendance nuance, grades, observations, parent communication drafts, and IEP/504 or accommodation logs are treated as education records when tied to identifiable students. Governance is designed to align with FERPA school-official workflows, COPPA school-consent structures where under-13 data is in scope, SDPC/NDPA expectations, and comparable state student privacy obligations.
Default retention windows are published in our Retention & Deletion Schedule and enforced by an automated daily purge; windows are configurable by district, record type, data class, and contract/state requirement. Student erasure, full export, and legal-hold tooling is live in the product for district administrators. On contract termination or authorized LEA request, data is returned/exported and then deleted within 60 days; records under legal hold are preserved until the hold is released.
AI calls go through a backend safety layer, not directly from the browser. The system minimizes prompts, detects sensitive content before AI/export, records provider/model/redaction metadata in audit logs, and uses DPA/subprocessor terms with no-training and no-retention commitments where available.
Subprocessors needed to deliver Agenteach — currently hosting, transactional email, AI processing, and district rostering/SSO integration, per our published Subprocessor List — are bound by DPAs or equivalent terms. We maintain a minimized subprocessor list, review vendor controls before use, and flow down privacy, security, deletion, confidentiality, and breach-response obligations.
District SIS, LMS, and single sign-on connections are operated through Ednition's RosterStream platform, purpose-built K-12 rostering infrastructure. Ednition is SOC 2 Type 2 attested and ISO/IEC 27001:2022 certified, runs annual third-party penetration tests, encrypts data with TLS 1.2+ in transit and AES-256 at rest, hosts Agenteach's tenancy in US AWS regions, is a 1EdTech member and OneRoster 1.1/1.2 certified, and publishes its controls in real time at trust.ednition.com. It processes roster and directory data only — never teacher notes, evidence, communications, or AI content — under Ednition's standard terms today (processing only as instructed, no AI training, 60-day deletion, prompt breach notice), with a Data Processing Addendum and Security Addendum in procurement to formalize the flow-down of our no-sale, no-ads, no-training, 60-day deletion, and incident-notification commitments. Full detail: Privacy Policy §7.